SmartSatCare addresses the needs of both frail citizens and socio-health professionals in the territory covered by the ASL CN2 of Alba / Bra (Cuneo region — Italy).
Due to both territorial and pandemic-related constrains elderly and frail people, their caregivers, and the socio-health workers are forced to remotely interact with the consequent impoverishment of assistive services.
The users needs include:
- the mitigation of problems arising from the decrease of home visits by operators or visits to the hospital by patients that happen due to emergency situations as in the case of the COVID-19 lockdown.
- paying remote visits as well as remote monitoring for treatments, medical consultations or follow-ups, ensuring a continuity of care, which may be crucial in patients with chronic diseases.
- allowing remote psychological support, which is of particular relevance in situations of domestic isolation often made even harder by mobility problems or by the occurrence of COVID-19 quarantine.
- in the particular case of informal caregivers such as relatives, who would like to get access to information on treatment procedures and training events, as well as at providing the opportunity to join the meetings between the doctor and the loved ones through the use of telepresence tools.
Testimonials
“No, it is not difficult for what we do for now, it depends on what we will do in the future”; “No, no trouble for me. But I think of other people who are less familiar with technology”
As far as I'm concerned, despite having used it for a short time, this tool has already had a great positive response. The nurse who follows me in the weekly video calls helped me book a medical visit
“I think so, I think it can help in my life. It's one more thing! Everything can be useful for health; it is important to understand how to use the tool well. Every now and then, I used to take my blood pressure but I didn't do it on a daily basis; now I feel more controlled”.
"I am happy to check my health and to be monitored by a nurse”.
“Now I like talking to the nurse and I succeed. I don't know if and in what moments I might have difficulties”;
“I expect something more I would like a doctor on the other side who takes pressure I hear my heartbeat A doctor at home through the TV.”
